Sally Beauty

  • Systems Engineer

    Job Location US-TX-Denton
    Posted Date 1 month ago(12/12/2018 7:54 PM)
  • Overview (Text Only)

    Sally Beauty Holdings (NYSE: SBH) is the world’s largest wholesale and retail distributor of beauty supplies.  Our world headquarters is conveniently located in Denton Texas, just 5 minutes north of Lake Lewisville off of I35E. We are currently seeking a dynamic Systems Engineer to join our team. 
    Our Systems engineer will work with customers to provide timely and professional support while maintaining hardware and software life-cycles, and documenting issues/resolutions for internal IT teams.  

    Responsibilities (Text Only)

    - Provide first level contact, log tickets, and convey resolutions to customer issues.
    - Deploy and maintain hardware and software in production environment. Manage warranties, repairs and firmware upgrades.  Patch existing software according to vendor requirements and company SLA.
    - Properly escalate, track and redirect problems to correct resources.
    - Utilize excellent customer service skills, provide feedback and see problems through to resolution,
    - Maintain hardware and software inventory
    - Document training materials, procedures and update knowledge base.
    - Participate in hardware and software evaluations
    - Other Duties as assigned.

    Qualifications (Text Only)

    - High School Diploma
    - 1-3 years of relevant experience
    - Extensive background in Linux administration
    - Experience in Atlassian suite of products (Confluence, Jira, Bitbucket, Bamboo) preferred
    - Hands-on experience with VMware vSphere preferred
    - Cloud Deployment experience
    - Experience in Containers, CI/CD and DevOps practices and related tools (Terraform, Chef, Git) preferred
    - Experience in scripting language (powershell, python, ruby) a plus.
    We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, merchandise discounts, tuition reimbursement and 401(k) with company match.
    Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.


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